Refund Policy

When a refund may be reviewed

• You were charged more than once for the same intended purchase.
• Cashfree shows a successful charge but the server cannot verify or activate the paid plan after reasonable retry.
• A payment was debited but later confirmed as failed or reversed by the payment provider.

Used digital access

Once paid access has been successfully activated and used, refunds are generally not provided for change of mind, unsupported files, browser limitations or failure of a specific watermark profile. This does not limit any non-waivable consumer rights that apply to you.

What to keep

Keep the Cashfree order ID shown in My Account and any payment receipt or bank reference. These details are used to reconcile a payment issue.

Processing

Approved refunds are returned through the original payment route where supported. Bank or payment-network settlement times can vary after a refund is initiated.